Privacy Policy

Welcome to www.monavilla.com, the website and online service of MONAVILLA LLC (“we”, “our” or “us”). We respect the privacy of our users and we are committed to protecting it through our compliance with this privacy policy (“Privacy Policy”), which describes the types of information we may collect from you or that you may provide when you use our www.monavilla.com website (“Website”), or our services (collectively, “Services”) and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy applies to the data collected by us, or those working on our behalf, through information you enter or from the imported data from authorized and approved sources. It does not apply to data collected through offline means, or from other sites, products, or services not approved by us.

By using or accessing our Website or the Services in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy, and you hereby consent that we may collect, use, and share your information as described herein. If you do not agree with our policies and practices, your choice is not to use our Website or our Services.
This Privacy Policy applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details. We are not responsible for the content or privacy practices on any website other than to which we link or that links to us.

Types of information we collected
We collect the following categories of information in order to provide products and services to you, to communicate with you, to enhance our products, services and operations, and for other operational, legal and compliance purposes:

  • Identifiers, such as name, phone number, email address, credit card number, or other similar identifiers.
  • Identifiers (Online), such as Internet URL, Internet service provider, date/time stamp, device model, unique device identifiers and other online identifiers.
  • Customer Account Details/Commercial information, such as products or services you purchased or considered purchasing.
  • Geolocation data, such as the location of your device or compute, shipping and billing address(es), your city, your country of residence/your organization's country of operation.
  • Other personal information, if it identifies, relates and can be reasonably associated with or linked to you.
Cookies and other technology
Cookies are small pieces of information that your Internet browser stores as text files on your computer's hard drive. Most browsers accept cookies by default, but setting your browser to refuse cookies or remove them from your hard drive will prevent you from using parts of this Site. Monavilla uses cookies to speed up navigation, track site usage, recognize users and user access privileges, and enable selection and purchase products on this Site/Application record your browsing activity and purchases.
This Site's cookies do not and cannot infiltrate a user’s hard drive to gather any confidential information. 
This Site also uses web beacons (also known as clear GIF technology or "action tags") to: 
  • help deliver cookies 
  • track views of a web page 

Any electronic image on the Site, such as an ad banner, can function as a web beacon. We may use content or ads from third-party advertising companies that may use cookies and web beacons to measure web page visits or amount of products purchased. 
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect. 
Does Monavilla share your personal information? 
We sell merchandise, not information. We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to logistic companies in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service. 
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments.
 
Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

Merger and/or sale of assets: We do not normally sell, trade or rent personal information to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect. 
 
Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.